top of page

PRIVACY POLICY

 

Last Updated: August 1, 2026

 

Housing for Citizens, LLC respects your privacy and is committed to protecting the personal information you provide through our website.

 

This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you when visiting housingforcitizens.com or submitting information through our online forms.

 

Information We May Collect

 

We may collect personal information that you voluntarily provide to us, including:

 

* Your name

* Email address

* Telephone number

* Mailing address

* Referral organization or agency information

* Housing preferences or requested services

* Information submitted through contact, inquiry, referral, eligibility, or waiting-list forms

* Any other information you voluntarily provide in a message or form

 

Please do not submit Social Security numbers, banking information, payment-card information, medical records, or other highly sensitive information through a general contact form unless we specifically request it through a secure method.

 

How We Use Your Information

 

We may use the information you provide to:

 

* Respond to questions and inquiries

* Communicate with prospective residents, referral partners, agencies, and community organizations

* Review waiting-list, housing-interest, eligibility, or referral submissions

* Provide information about housing opportunities and future availability

* Schedule follow-up communication

* Maintain business and administrative records

* Improve our website, services, and communication

* Protect the security and integrity of our website

* Comply with legal or regulatory obligations

 

Submitting information through the website does not guarantee acceptance, eligibility, placement, housing availability, or the creation of a landlord-tenant relationship.

 

How We Share Information

 

Housing for Citizens, LLC does not sell or rent your personal information.

 

We may share information only when reasonably necessary with:

 

* Website-hosting, form-processing, email, scheduling, or technology service providers

* Contractors or professional advisers assisting with business operations

* Referral agencies or service providers when you request or authorize the communication

* Government authorities, law enforcement, courts, or other parties when required by law

* Parties involved in protecting the rights, property, safety, or security of Housing for Citizens, LLC, our website visitors, residents, applicants, or others

 

Service providers may receive only the information reasonably necessary to perform services on our behalf.

 

Cookies and Website Analytics

 

Our website platform may use cookies, analytics tools, log files, or similar technologies to understand website traffic, remember visitor preferences, improve website performance, and help maintain security.

 

Your browser may allow you to block or delete cookies. Disabling cookies may affect how certain website features operate.

 

Data Security

 

We use reasonable administrative, technical, and physical measures intended to protect personal information. However, no website, email transmission, electronic storage system, or internet-based communication method can be guaranteed to be completely secure.

 

The FTC recommends that businesses limit the personal information they retain and use safeguards appropriate for the information they maintain. 

 

Data Retention

 

We may retain personal information for as long as reasonably necessary to:

 

* Respond to your inquiry

* Manage a waiting-list or referral submission

* Maintain appropriate business records

* Fulfill the purpose for which the information was collected

* Resolve disputes

* Enforce agreements

* Meet legal, accounting, or reporting obligations

 

Information that is no longer reasonably needed may be deleted or securely disposed of.

 

Your Choices

 

You may contact us to:

 

* Ask what personal information you previously submitted

* Request that inaccurate contact information be corrected

* Request deletion of information you voluntarily submitted, subject to legal and business recordkeeping requirements

* Ask to stop receiving nonessential emails or text communications

 

To submit a privacy-related request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

 

Text Messages and Telephone Communications

 

Providing a telephone number allows us to respond to your inquiry by telephone or text message when appropriate.

 

Consent to receive communications is not a condition of obtaining housing. Message and data rates may apply. You may ask us to stop sending text messages by replying STOP or by contacting us directly.

 

Email Communications

 

You may unsubscribe from promotional or nonessential email communications by using an unsubscribe option, when available, or by contacting us directly.

 

We may still send administrative or transactional communications relating to an inquiry, referral, application, waiting-list submission, or existing business relationship.

 

Children’s Privacy

 

Our website and housing inquiry forms are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

 

Parents or legal guardians who believe that a child has submitted information may contact us to request its removal. Federal children’s privacy rules can apply when a website collects personal information from children under 13. 

 

Third-Party Websites

 

Our website may contain links to websites or services operated by other organizations. We are not responsible for the privacy, security, content, or practices of third-party websites.

 

Visitors should review the privacy policies of any third-party services they use.

 

Fair Housing and Nondiscrimination

 

Information collected through our website will not be used to unlawfully discriminate against any person.

 

Housing eligibility, availability, screening, and placement decisions may be subject to applicable laws, written requirements, property rules, occupancy standards, and program criteria.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations.

 

The revised policy will be posted on this page with an updated “Last Updated” date.

 

Contact Us

 

Questions or requests regarding this Privacy Policy may be directed to:

 

Housing for Citizens, LLC

 

Mailing Address:

1221 Brickell Avenue, Suite 900

Miami, Florida 33131

 

Toll-Free:

(844) 430-1916

 

Email:

info@housingforcitizens.com
 

bottom of page